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Common Industry Risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

Client Injury in the Salon

Slips near wash basins, trips over cords or falls from styling chairs can cause injuries, leading to claims and legal costs.

Public liability insurance may help with cost and compensation if a client is injured in your salon and you are held liable.

Reaction to Hair Treatments

Clients may experience allergic reactions, burns or irritation from hair colour, bleach or styling products used during services.

Products liability insurance may help cover costs and compensation if a client is injured by hair colour bleach or your products.

Damage to Client Property

Clothing, jewellery, phones or personal items can be accidentally damaged during haircuts, colouring or barber services.

Public liability insurance may help with costs and compensation if you damage a client's phone or jewellery or clothing.

Damage to Premises

Fire, water leaks or accidental impact can damage mirrors, flooring or fixtures, resulting in repair costs and disruption.

Tenants liability insurance may help with repair costs and legal costs too if you accidentally damage the rented premises.

Injury to Visitors or Suppliers

Delivery drivers, reps or visitors may be injured while on-site, creating unexpected claims linked to your salon operations.

Public liability insurance may help with defence costs and compensation if a visitor or supplier is injured at salons today.

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Products

Coverage for

Hairdressers & Barbers

Allied Health Professional

Covers claims arising from treatment and professional errors

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Business Pack

Can include glass, business interruption, theft, contents.

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Cyber Insurance

Covers claims arising from cyber events or breaches

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Group/Personal Accident

Covers income loss from injury/illness preventing work

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Claim Examples

Hairdressers & Barbers

Claim Examples

Real-world examples of claims hairdressers and barbers may face.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Employee Dishonesty

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

A salon owner discovers that a trusted receptionist has been pocketing cash payments from walk-in clients without recording them in the booking system over eight months, resulting in a $15,000 loss to the business.

WHY IT'S COVERED

Employee fidelity coverage may respond to direct financial loss caused by dishonest or fraudulent acts committed by employees, including theft of cash or salon property.

Employee Dishonesty
SCEANRIO

A stylist accidentally burns a client's neck with a hot straightening iron while styling their hair. The client requires medical attention for second-degree burns and claims compensation for medical expenses, permanent scarring, and emotional distress.

WHY IT'S COVERED

Professional indemnity coverage may respond to claims for personal injury caused by burns, cuts or other injuries during the provision of hairdressing or barbering services.

Client Injury
SCEANRIO

A client experiences a severe allergic reaction to a hair dye despite completing a patch test 48 hours earlier. They require medical treatment and claim compensation for medical expenses and time off work due to the reaction.

WHY IT'S COVERED

Professional indemnity coverage may respond to claims arising from allergic reactions to chemical products used during hair colouring, bleaching or chemical treatments.

Allergic Reaction
SCEANRIO

A hairdresser accidentally spills bleach on a client's designer handbag while mixing colour at the station. The bag is permanently stained and the client requests compensation for the bag plus dry cleaning costs for their clothing.

WHY IT'S COVERED

Public liability coverage may respond to claims for accidental damage to client property that occurs on your premises during the provision of hair services.

Client Property Damage
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

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FAQs

Hairdressers & Barbers

Insurance Queries

Do barbers need public liability insurance in Australia?

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Public liability insurance is commonly held by barbers in Australia. While not always legally required, it may be expected by landlords, shopping centres, or event organisers.‍
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Do barbers need public liability insurance in Australia?

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What is hairdresser insurance?

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Hairdresser insurance is a type of business insurance designed to cover hairdressers and barbers for civil liability risks arising from their professional services.
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What is hairdresser insurance?

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Does hair salon insurance cover hair damage claims?

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Hair salon insurance may respond to certain claims where a client alleges hair damage resulting from your services, such as chemical treatments or styling.
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Does hair salon insurance cover hair damage claims?

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How much does hairdresser insurance cost in Australia?

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The cost of hairdresser insurance varies depending on factors such as the services you provide, whether you work from a salon or offer mobile services, your annual turnover, claims history, location, and chosen limits of liability.
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How much does hairdresser insurance cost in Australia?

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Blogs

From Our Blog

Get the latest updates on our articles

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Why Do Beauty Salons Need Indemnity & Liability Insurance?

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What Licences Do I Need To Open A Hair Salon? | upcover

Learn about the necessary licences and regulations for opening a hair salon, including the SHB30416 Certificate III and public health regulations, to provide assurance of your skills and knowledge and stay in compliance with regulatory agencies.

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5 Marketing Tips For Hairdressers

Are you looking for marketing tips for your hairdressing business? This article will go through 5 marketing tips hairdressers can use today!

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