Businesses & Sole traders
Tech Startups & Enterprises

Business Pack

Public liability, property, glass, contents, stock, tools and business interruption in one comprehensive insurance policy.

No items found.
google

4.9/5 Rating

shield-tick

Trusted by 60,000+ small businesses

Featured On

— The Basics

What is

Business Pack

A business insurance pack bundles key covers into one small business insurance policy. This business package insurance can include property and contents, theft, glass, stock, business interruption and public liability, depending on the policy.

Start a Quote to see options for your business.

— Why it Matters

Why is it important?

— The Basics

What is

Business Pack

A business insurance pack bundles key covers into one small business insurance policy. This business package insurance can include property and contents, theft, glass, stock, business interruption and public liability, depending on the policy.

Start a Quote to see options for your business.

— Why it Matters

Why is it important?

upcover is trusted by business owners and insurers alike

60,000+

Businesses

4.9/5

Customer Rating

40+

Insurance Partners

upcover white logo

Businesses Covered

Choose from over 1,000+ business types

upcover logo

Coverage Highlights

What is Covered under

Business Pack

Insurance

Here’s what this policy typically helps with. Exact cover depends on your insurer and wording.

Smart digital process Direct market access
upcover logo

Claims Examples

Common

Business Pack

Insurance Claims

Simple, real-world examples to help you better understand how coverage might work with this policy.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Product Reaction

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A homeowner experiences water damage due to a burst pipe and needs to file a claim with their insurance provider.

WHAT IT'S COVERED

Home insurance typically covers sudden and accidental water damage, making it essential for homeowners to understand their policy details.

Slip on Damp Carpet
SCENARIO

A client employee slipped on a freshly mopped floor and injured their wrist.

WHAT IT'S COVERED

Public liability covers injuries to third parties caused by cleaning activities, including slips and falls.

Slip on Wet Floor
info icon

Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

upcover white logo

Benefits

Why Businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

No items found.
upcover logo

Who It’s For

Who needs

Business Pack

Insurance?

Types of businesses who might be contractually required or recommended to take out this insurance.

GET INSTANT QUOTE
Smart digital process Direct market access
upcover logo

Exclusions

Typical Exclusions under

Business Pack

Insurance?

Common examples of what is generally outside cover. Check the insurer policy wording to confirm the details.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

February 23, 2026

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S EXCLUDED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A customer with a stated nut allergy ordered a dessert, but due to a miscommunication between kitchen staff, it was prepared using a nut based topping. The customer experienced a reaction shortly after eating and lodged a complaint with the venue.

WHY IT'S EXCLUDED

Products liability covers claims relating to accidental food preparation errors that cause illness.

Allergic Reaction Incident
SCENARIO

A client employee slipped on a freshly mopped floor and injured their wrist.

WHY IT'S EXCLUDED

Public liability covers injuries to third parties caused by cleaning activities, including slips and falls.

Slip on Wet Floor
info icon

Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

upcover logo

Price Factors

Factors Affecting Cost of

Business Pack

Insurance

Your premium is based on your details and the cover options you choose. There is no one set price for every business.

What Affects your

Business Pack

Insurance Premium?

Business type

What you do affects risk. A café, retailer, or tradie can face different claim types and costs. Some businesses use heat, machinery, or have more visitors, so insurers price the business insurance pack differently.

Business location

Your suburb and building type matter. Insurers may rate areas differently for storm, flood, theft, and fire risk. Being in a shopping strip, industrial area, or older building can change your business package insurance cost.

Sum insured

This is the value you choose to insure for your contents, stock, equipment or building. Higher sums insured usually mean a higher premium. Getting values right helps avoid being underinsured if you claim on small business insurance.

Excess & options

Your excess is what you pay if you claim. A higher excess can lower your premium. Adding sections like theft, glass, money, or business interruption can increase your SME insurance cover price, depending on limits.

upcover logo

Explore More

Explore our Coverage Library

Browse from a range of cover types to match your business’ unique needs.

Professional Indemnity

Covers claims arising from professional services & errors

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Public & Products Liability

Covers third-party claims from injury or property damage

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Management Liability

Covers claims arising from management decisions & workplace issues

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE
Business Pack (Incl. Glass, Contents, etc)

Protects against advice or service claims.

GET INSTANT QUOTE
TALK TO AN EXPERT
START A QUOTE

Our Partners

Logo with bold white letters RAC inside a black and gray stylized shape.
Logo for Real Venture Capital featuring the word 'Real' in bold black letters separated by a vertical line from the words 'venture capital' in smaller black letters.
upcover logo

FAQs

Business Pack

Insurance Queries

No items found.
upcover logo

Blogs

From our Blog

Coverage, risk management and compliance, explained in plain English.

VIEW MORE

Oct 10

a list item

Commercial Legal Expenses

Cybersecurity Tips for Founders: Are You Ready for Hackers Copy

Cyber threats can harm startups. Learn essential cybersecurity tips to protect your business from loss, damage, and legal risk

Read Full Article
arrow right

a list item

Allied Health Professional

upcover's second Finnies win!

We won the Best Workplace Diversity award at FinTech Australia Awards last night. The upcover team is 41 brilliant individ...

Read Full Article
arrow right

We’re on a mission to become a top-5 insurance distributor within the next decade, challenging legacy incumbents by providing a unique opportunity for forward-thinking agents. 

No items found.