A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
WHY IT'S COVERED
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
Client Property Damage
SCENARIO
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
WHY IT’S COVERED
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
SCENARIO
A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.
WHY IT’S COVERED
Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.
SCEANRIO
While cleaning exterior windows, your ladder shifts and strikes a glass balustrade on a balcony. The panel cracks and must be replaced. The property owner claims repair costs and lost use of the area during repairs.
WHY IT'S COVERED
Public Liability can cover compensation you're legally liable to pay for third-party property damage caused by your window cleaning activities.
Client Property Damage
SCEANRIO
After finishing a commercial window cleaning job, your securely locked van is broken into overnight. Water-fed poles, hoses and tools worth $4,500 are stolen, forcing you to cancel jobs while replacing equipment.
WHY IT'S COVERED
Tools of Trade cover can respond to theft from a securely locked vehicle or building where there's evidence of forced entry.
Tool Theft
SCEANRIO
You're cleaning shopfront windows early in the morning. A hose runs across the footpath and a passer-by trips, injuring their ankle. They claim medical costs and lost income, alleging poor hazard management.
WHY IT'S COVERED
Public Liability insurance can cover personal injury claims arising from an Occurrence connected to your window cleaning work.
Public Injury
SCEANRIO
You open the van and a water fed pole slides out onto the street, cracking a parked car's windscreen. The driver seeks replacement costs and makes a claim, saying your load caused the damage.
WHY IT'S COVERED
Cover may apply where goods falling from your vehicle cause accidental damage to someone else's property.
Pole Drops Out
Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.
Benefits
Why Businesses trust upcover
Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.
We’re on a mission to become a top-5 insurance distributor within the next decade, challenging legacy incumbents by providing a unique opportunity for forward-thinking agents.
The information contained on this website is general advice only and has been prepared without taking into account your individual needs, objectives and financial situation. It should not be relied upon as advice. All insurance products are subject to the terms, conditions, limits and exclusions contained in the relevant policy wording and Product Disclosure Statement. Before deciding whether a particular insurance product is right for you, please consider your personal circumstances and read the relevant Product Disclosure Statement, Target Market Determination, Policy Wording, and Financial Services Guide.