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Common Industry Risks   

Understanding the risks in your industry and how our comprehensive coverage responds to protect your business.

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The Risks

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Risks Response

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Coverage for

HOUSE CLEANERS & MAID SERVICES

Public and Products Liability, Tools of Trade, and more for House Cleaners & Maids from leading insurers

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Claim Examples

HOUSE CLEANERS & MAID SERVICES

Claim Examples

Simple, real-world examples to help you understand what claims may involve.

SCEANRIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT'S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

Property in Your Care

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCENARIO

A support worker gave a participant the wrong medication due to a mislabeled pillbox. The participant experienced severe drowsiness and dehydration, requiring overnight hospitalization.

WHY IT’S COVERED

Costs included $8,200 for hospital and rehabilitation, $12,500 for legal defence, and a $7,500 settlement to resolve the claim out of court.

SCEANRIO

A client asks you to move their laptop and handbag to a side table while you clean. Your vacuum cord catches the table, the items fall, and a tablet inside cracks. The client asks you to cover repair and replacement costs.

WHY IT'S COVERED

Legal Liability can extend to damage to property not owned by you but in your physical or legal control, up to the policy limit.

Property in Your Care
SCEANRIO

You mop an apartment lobby near the lift and the floor remains slippery. A delivery driver misses the warning sign, slips, injures their wrist and needs time off work. They claim you failed to manage the hazard properly.

WHY IT'S COVERED

Public liability insurance for cleaners can cover personal injury claims resulting from an Occurrence linked to your cleaning work.

Public Injury
SCEANRIO

During a bond clean, your sprayer leaks degreaser onto a polished timber floor. The chemical strips the finish across the hallway, and the property manager invoices you for sanding, resealing and lost rent while repairs are completed.

WHY IT'S COVERED

Legal Liability (cleaner public liability) can cover third-party property damage caused by your cleaning activities at a client's property.

Client Property Damage
SCEANRIO

After a late-night office clean, your securely locked van is broken into with clear signs of forced entry. Thieves steal your commercial vacuum, polisher and cleaning chemicals worth $4,000, forcing you to pause work while replacing gear.

WHY IT'S COVERED

Tools of Trade cover can respond to theft from a securely locked vehicle or building where there's evidence of forced entry.

Tool Theft
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Important: Scenarios are examples only. Coverage is subject to policy terms, conditions and exclusions. Policy wordings vary between insurers. Refer to the PDS or Policy Wording for details.

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Benefits

Why Businesses trust upcover

Get quotes in minutes, adjust your cover as your business evolves, and lean on expert support to help you make confident insurance decisions.

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