Select how you’d like to proceed with your insurance needs.
Talk to a real insurance expert on your time.
15-minutes consultation with licensed advisors
Perfect if you’re unsure about coverage needs
Get personalised recommendations
Already have coverage? Let’s simplify your service
Keep your current carriers & policies
Simple digital authorisation process
Seamless transition to better service

Packaging plays a crucial role in ensuring that your products arrive safely to your customers. Damaged goods not only lead to customer dissatisfaction, but also result in financial losses for small businesses. By implementing effective packaging strategies, you can protect your products and enhance customer satisfaction. In this article, we will share five essential packaging tips specifically designed for small businesses in Australia.
- Invest in High-Quality Boxes: Opt for durable corrugated cardboard boxes that can withstand the rigours of shipping and handling.
- Use Protective Packaging Materials: Wrap delicate items with bubble wrap, foam, or packing peanuts to provide cushioning and absorb shocks during transportation.
- Use Strong Tape: Ensure that all seams and openings of the packaging are securely sealed using high-quality packaging tape.
- Reinforce Fragile Items: For fragile products, reinforce the corners and edges of the packaging with extra tape or corner protectors to minimise the risk of damage.
- Right-Sized Packaging: Use boxes that are appropriate in size for your products, leaving minimal empty space to prevent movement and potential damage.
- Consider Custom Inserts: Design and incorporate custom inserts, such as foam padding or dividers, to secure individual items within the packaging.
- Use Clear and Visible Labels: Clearly mark packages containing fragile items with labels indicating "Fragile" or "Handle with Care" to alert handlers and couriers.
- Include Handling Instructions: Provide specific instructions on how to handle and unpack delicate items to reduce the risk of mishandling.
- Regularly Inspect Packaging Materials: Regularly evaluate the quality and condition of your packaging materials to ensure they remain intact and effective.
- Seek Customer Feedback: Encourage customers to provide feedback on the packaging of your products and use their insights to improve your packaging practices.
By implementing these five packaging tips, small businesses in Australia can significantly reduce the likelihood of damaged goods during shipping and enhance customer satisfaction. Taking proactive measures to select sturdy materials, properly secure packages, customise packaging, label fragile items, and conduct quality control checks will help protect your products and reputation. Remember, investing in high-quality packaging materials and continuously improving your packaging practices will contribute to a positive customer experience and long-term business success.
BLOGS
Get the latest updates on our articles

Jun 6
Handyman
We won the Best Workplace Diversity award at FinTech Australia Awards last night. The upcover team is 41 brilliant individ...

.webp)
Jun 6
Plumbers
We won the Best Workplace Diversity award at FinTech Australia Awards last night. The upcover team is 41 brilliant individ...


Jun 6
Nurse
We won the Best Workplace Diversity award at FinTech Australia Awards last night. The upcover team is 41 brilliant individ...
