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Do you love making beautiful handcrafted items such as soaps, candles, or food hampers and would love to sell them?
Or perhaps you enjoy sourcing gifts for your friends and family and would love to open your own shop to help others find the perfect gift for their loved ones?
Opening a gift shop can be a rewarding experience. After all, 85% of people shopping for gifts cite personalisation as a key factor when looking for the perfect gift. And as a gift shop owner, you’ll be able to help them in their task by providing tailored advice and allowing them to customise their gift with the ability to choose between different wrapping papers or to write their own message on a card for a fabulous customer experience.
Yet, unfortunately, it’s not all rainbows and butterflies.
In this post, we share the pros and cons of opening a gift shop so you can make an informed decision.
If you enjoy helping people find the perfect gift, are sick of your nine-to-five job, and can’t handle the pressure from your manager anymore, opening a gift shop could be the perfect solution. Opening your shop means being your own boss and managing your time and business as you see fit.
The great thing about gifts is that they are plentiful, providing you with various niches to choose from.
For instance, you could start by opening a gift shop featuring food basket hampers and handcrafted soaps, and as your business grows, add new lines of products such as jewellery or home décor items. And this can, in turn, allow you to expand your reach and drive your sales as you diversify your offering.
Research shows that Aussies spend over $19 billion a year on gifts. Gifts are and will always be in demand. Whether it’d be for a birthday, a farewell party, a baby shower, a wedding, Christmas, or a housewarming party, the number of occasions to celebrate a milestone or big event is almost endless, and so is the need to shop for gifts all year-long.
While occasions are numerous to buy gifts, depending on what you sell and where you’re located, your business could be seasonal. For instance, if you sell souvenirs and are based in a tourist centre, you might make most of your money during the high season. This means that it will be hard for you to forecast your cash flow throughout the rest of the year, and you should be prepared for big swings in income from month to month.
One of the main pitfalls of opening a gift shop is the competition you’ll be facing. To stand out from the crowd, you’ll need to think strategically, establish unique selling points and provide outstanding customer service. You’ll have to design your shop and customer experience so that people are drawn to it. And that’s not a small feat in a world where items are easily accessible anytime and almost anywhere.
You’ll also have to innovate and refresh your offering constantly. Because something sold well last year doesn’t mean it will work this year. You’ll have to listen to what your customers say and keep up to date with industry trends to constantly adapt and cater to what your target market wants.
This is ultimately a question only you can answer. If you have the passion and the marketing and communication skills, we’d argue you can do anything!
And if you decide to open your shop, don’t forget to protect it with business insurance. This will cover you if one of your customers injures themselves while on your premises or one of the products you sell causes them harm.
To find the best insurance policy for your gift shop, check out our free instant quote generator, where you can get an estimate on market-leading insurance in seconds.
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